Frequently asked questions
you are unable to find an answer to your question, please contact our Customer Service team.
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1. Do you have a platfrom, how can I fulfill orders with you?
Yes, we have a platform for order fulfillment, you can authorize your store with us, and then we will be able to sync your store orders. Once your store has been authorized with us, we will start to sync your orders and automatically fulfill them.
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2. How can I track the orders?
Once an order is fulfilled through our platform, tracking number will be synced to your store and your customers are notified of their tracking number when it is available.
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3. What payment method do you support?
We support below paymentmethod: Paypal, Payoneer, or wire transfer.
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4. How can I trust your suppliers and product quality?
We cooperate directly with the source factory, so the product quality is guaranteed and we can help you get the best price in the market. And every order will go through strict inspection before shipping, so there is nothing to worry about this.
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5. Could we come to China to visit your company and warehouse?
Of course! Not only can you visit our company and warehouse, but our agents will also take you on a tour to experience Chinese culture.
